Faq

Q1: What payment methods do you accept?

A: We support major local and international payment options, including M-Pesa, bank transfers, and credit cards (Visa/Mastercard).

Q2: How long does delivery take to Kenya?

A: Delivery to major Kenyan cities (e.g., Nairobi, Mombasa) takes 3–7 business days; remote areas take 10–14 business days.

Q3: Can I change or cancel my order?

A: Orders can be canceled or modified within 24 hours of placement. Contact us immediately with your order number for assistance.

Q4: Do you offer size guides for shoes and clothing?

A: Yes! A detailed size chart is available on each product page, with measurements in both metric and imperial units for accuracy.