Refund policy

Eligibility

We offer refunds for items that are unused, undamaged, and in original packaging within 7 days of delivery. Customized products are non-refundable unless defective.

Refund Process

  1. Contact us with your order number and reason for refund, plus photos of the item.
  2. Once approved, ship the item back (we’ll provide a return address).
  3. Refunds are processed within 5–7 business days of receiving the returned item, credited to your original payment method.

Exceptions

No refunds for items damaged by improper use, or if the return window has expired.